Service level as a satisfaction instrument : a trade-off between low inventory levels of merchandise and custormer satisfaction at a local retail fashion store   Creator:   Ogenia, Carole R.G. Publisher:   University of Curaçao ( Willemstad , Curaçao ) Publication Date:   2016 Type:   Book Format:   92 p. : ill., fig. Source Institution:   University of Curaçao Holding Location:   University of Curaçao Language:   English Service level as a satisfaction instrument : a trade-off between low inventory levels of merchandise and custormer satisfaction at a local retail fashion store